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Desdemona Wagner has extensive experience in customer service, beginning as a Customer Service Representative at Sunstar America from January 2003 to September 2009, where order processing and upselling were key responsibilities. From September 2009 to March 2014, Desdemona served as the Customer Service Team Lead at Dart Container, focusing on order facilitation and compliance with shipping requirements while collaborating closely with sales. Since May 2014, Desdemona has been a Customer Service Representative at Profile Products, managing client transactions, processing orders, and overseeing CRM data with a strong emphasis on enhancing client experiences and ensuring customer satisfaction.