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Eric Smith has a diverse work experience in the IT field. Eric most recently worked as an IT Operations Engineer at Proficient Health starting in August 2021. Prior to that, they were a Senior Systems Engineer at Segra from May 2020 to August 2021. From December 2014 to May 2020, they worked as a Senior Systems Administrator at NorthState Technology Solutions. Before that, Eric worked as a Service Technician at I.T. Worx from October 2012 to December 2014, where they had a wide range of responsibilities including software and hardware repairs, managing cloud services, and virtual environments.

Eric Smith obtained an Associate's degree in Information Technology from ECPI University, where they studied from 2009 to 2011.