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Jacob Thomas is an experienced Systems Administrator currently employed at Professional Case Management since February 2020, with previous roles including Junior System Administrator and Information Technology System Specialist. Prior to this, Jacob held positions as a Helpdesk Specialist and Website Support Technician at AdPro 360 from July 2017 to December 2019, and as a Technical Assistant at Horizon Technology in 2014. Jacob obtained a Bachelor's of Innovation in Computer Science from the University of Colorado Colorado Springs, completing the degree in 2017.