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Jennifer C. has a diverse work experience spanning over several years. Jennifer currently works at ProductPlan as a Sr. Customer Success Manager, focusing on Enterprise Accounts. Prior to this, they were a Sr. Customer Success Manager at UserTesting, where they managed Global Accounts.

Jennifer also served as a Sr. Digital Product Manager at Wolters Kluwer Health, where they held various roles including an Institutional Account Manager. Before that, they worked as a Clinical Informatics Educator at Covenant Health. Jennifer spent a significant portion of their career at Elsevier as a Sr. Education Solutions Consultant.

Their early work experience includes being a Faculty Lecturer at the University of Tennessee, Knoxville. Overall, Jennifer has developed expertise in customer success management, product management, institutional partnerships, healthcare, and education.

Jennifer C. has a Master of Arts degree in English Language and Literature, General from the University of Tennessee, Knoxville. Jennifer also completed the Honors Program at Tennessee Technological University. In addition to their degrees, they hold a certification as a PMC-III, Pragmatic Certified Product Manager from Pragmatic Marketing, which they obtained in February 2014.