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Scarlett Iu has worked in the product management field since 2015. Scarlett began their career as an Assistant Manager at Pokeguide Limited, where they improved UX/UI design, secured ad placements, and increased app monetization. In 2016, they became a Product Manager at RocketBolt, where they worked directly with the Head of Product to develop features through the full lifecycle of research, discovery, and delivery. Scarlett then moved to CrossInstall in 2019, and most recently to Twitter in 2020, both as a Product Manager. Currently, they are a Senior Product Manager at Product Science Inc.

Scarlett Iu's education history includes a Bachelor's Degree in Public Policy, Management and Politics from City University of Hong Kong, which they obtained between 2012 and 2016. Scarlett also holds a High School Diploma from Marymount Secondary School, which they obtained between 2006 and 2012. Additionally, they are currently studying for a Bachelor's Degree in International Relations and Affairs at Lancaster University. Scarlett has also obtained certifications from Google, including Google Analytics in November 2018, AdWords Display Certification, AdWords Mobile Certification, AdWords Search Certification, AdWords Shopping Certified, and AdWords Video Certification in October 2016. Scarlett also obtained a Students Training in Entrepreneurship Program certification from CoCoon - Born to Fly (HKCoCoon) in August 2015.