John Groh is a seasoned retail operations professional with extensive experience in managing and enhancing operational effectiveness across multiple store environments. Currently serving as the Director of Retail Operations at Product Connections - A WIS International Company since September 2019, John Groh previously held the position of Regional Operations at Belk, where responsibilities included supervising 29 stores, improving productivity, sales, and customer service initiatives. John Groh's career also includes a significant tenure at Macy's, where oversight of 19 stores was maintained, along with direct report management and performance appraisals. John Groh graduated from Emory & Henry College, demonstrating a commitment to education and professional growth in the retail sector.