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Joel Block has a diverse work experience spanning over several companies. Joel currently holds the position of Director of Customer Experience at ProAg since 2019. Prior to this, Joel served as the Vice President at Blackfoot - Connect to more from 2011 to 2018, where they oversaw various departments including marketing, product development, market analytics, and customer service. Before that, they worked at Microsoft for almost a decade, starting as a Manager in the Central Marketing Group in 2002 and eventually becoming a Group Manager. Joel began their career at Great Plains Software in 1985, holding roles as a Marketing Manager and a Product Manager. In the former position, they built and supervised the company's market and competitive research team. Overall, Joel has significant expertise in marketing, product development, and customer experience.

Joel Block has a strong educational background with a focus on business and technology. Joel obtained their MBA from the University of Montana, where they studied from 1991 to 1995. Prior to that, they attended Concordia College from 1982 to 1985 and earned a BA in Accounting with a minor in Computer Science.

In addition to their formal education, Joel Block has also obtained certifications in the field of customer experience. Joel is a Professional Member of the Customer Experience Professionals Association (CXPA) and holds the Certified Customer Experience Professional (CCXP) designation. The specific details regarding the acquisition of these certifications are not provided.