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Michael D'Alfonsi has extensive experience in quality control, customer service, and education. Currently serving as a Quality Control Coordinator at ProctorU since October 2013, Michael ensures compliance with company and partner practices while generating performance management reports. Previous roles include a Chess Instructor at Berkeley Chess School from 2012 to 2014, where Michael taught elementary students the fundamentals of chess, and Store Manager at Railroad Book Depot from 2010 to 2011, where Michael established a non-profit bookstore promoting literacy. Additionally, Michael served as a Client Service Representative at Travis Credit Union from 2006 to 2010, and worked as a Store Manager at Peet's Coffee and Barnes & Noble in earlier positions. Michael holds a degree from the University of California, Davis, obtained from 1984 to 1988.