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Zoe Cheng is a highly experienced professional with a background in billing, customer service, collections, and internships in various industries. Zoe has worked at Proclinical Group as a Senior Billing Analyst, supported billing operations at Kantar, and provided collections advice at SSE Energy Solutions. Zoe has also interned in finance, professional services, consulting, and investment banking roles. With a degree in Economics from the University of Portsmouth, Zoe has demonstrated excellent communication skills, attention to detail, and a strong work ethic throughout their career.