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Gustavo Amaral is a professional with experience in various customer service and technical support roles at companies such as Process Street, Time Doctor, Great HealthWorks, and Watchtower. Currently working as a Customer Success Manager at Process Street, Gustavo manages a high-value portfolio and focuses on maintaining strong customer relationships and preventing churn. Gustavo holds a Bachelor's degree in Computer Software Engineering from UniCesumar and a Diploma of Education in Information Technology from ETEC.