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Helen M. is an experienced client management professional currently serving as a Client Manager at Procentia since November 2023. Prior to this role, Helen held various positions including Change Delivery Manager at Smart Pension during a secondment from November 2021 to April 2023, and Platform Service Manager at Barnett Waddingham from February 2020 to November 2021. Helen's earlier career includes roles as Platform Delivery Coordinator at VISTRA, Senior Benefits Associate at Capita Employee Solutions, and Case Coordinator at Forensic Access Limited. With a diverse background in client services and technical support, Helen has developed a strong foundation in managing platforms and delivering solutions across multiple sectors.