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Richard Pruden is an experienced technician in the technology sector, currently serving as a Field Service Technician at Burroughs, Inc., where responsibilities include supporting software and hardware for ATMs and point of sale equipment. Additionally, Richard works as a Technical Support Engineer at Procare Software and a Software Technician 2 at Intel Corporation, focusing on software testing and validation for 10GB Network Adapters. Background includes a role as a Lab Technician Assistant at Clark College, where support was provided for Cisco networking equipment, and previous experience as a Technical Engineer 1 at Intel, testing computer processors. Richard's educational qualifications include an Associate's degree in Network and System Administration from Clark College, where preparations for the CCNA exam are currently underway.