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Véronique Mauro is currently the Director of Operations at Proaction International, focusing on developing management maturity and achieving gains at human, operational, and financial levels. Prior to her current role, she held leadership positions at CGI and Bombardier Aerospace, where she was responsible for global HR, organizational development, continuous improvement, and strategic planning. Véronique also has experience in business analysis and customer relations. She holds a Master's degree in Business Administration and has certifications in coaching and leadership development.