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Mike Kentouris is a seasoned industry professional with extensive experience in delivery services and project management. Currently serving as Vice President of Delivery Services and Director of the Project Management Office at Pro4ia since October 2017, Mike has previously held significant roles at American Express, including Program Manager responsible for a complex regulatory reporting compliance program budget of $36 million. Mike's career also includes leadership positions at Hewlitt Packard and IBM, where notable achievements include directing end-user computing support and maintaining service level excellence. A graduate of New York University with a Bachelor's degree in Industrial and Organizational Psychology, Mike has demonstrated expertise in operations management, financial planning, and disaster recovery initiatives.