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Rowena Margate is a seasoned professional with extensive experience in case management and reimbursement counseling. Currently serving as a Case Manager at PRO-Spectus since August 2023, Rowena previously worked at Lash Group for over two decades, holding various roles including Third Party Liaison, Access Specialist/Reimbursement Consultant, Senior Reimbursement Counselor, and Reimbursement Counselor. Responsibilities in these positions included leading calls with third-party contacts, coordinating services, offering billing support, and assisting with insurance processes. Earlier in Rowena's career, a role as Senior Technical Clerk/Team Lead at Bank of America involved supervising staff and managing workflow for a large team. Rowena holds a Bachelor of Science degree in Marketing from San Francisco State University.