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Misty Ramsey is an experienced professional specializing in payer services and customer care, currently serving as a Payer Specialist at PRO-Spectus since January 2020. In this role, Misty demonstrates expertise in navigating market access barriers, verifying patient insurance benefits, and facilitating procedure authorizations. Prior experience includes working as a Provider Service Advocate and Subject Matter Expert at UnitedHealth Group, where Misty efficiently resolved provider inquiries and ensured member eligibility verification. Earlier roles involved leadership positions in customer service at Target, where Misty managed large teams and achieved top rankings in guest experience and team effectiveness. Misty began their career with managerial roles at Pacific Sunwear and Max Rave, focusing on sales and staff training. Misty holds a Bachelor of Arts in Business Administration with a focus on Management and Operations from Fresno Pacific University.