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Richard Emmett has an extensive career in insurance operational management, having spent over 30 years in the industry. Currently serving as the Head of Insurance Services at Pro Global since June 1993, Richard specializes in underwriting support, broker services, data management, and technical accounting for outsourced operations. Richard has held multiple leadership roles at Pro, including Client Engagement, Head of Outsourcing, and Head of Portfolio Management, where responsibilities included managing key client relationships and overseeing various insurance and reinsurance portfolios. Prior to Pro Global, Richard was the Senior Technical Controller at English & American Underwriting Agency Limited, providing technical support to Aviation and Marine underwriting teams. Richard's foundational education was completed at Churchdown Comprehensive School from 1978 to 1985.