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Pandu Pratama has a diverse work experience in the field of information technology support. Pandu started their career as a Customer Support Engineer at PT.Visionet Data Internasional in 2014 and worked there until 2016. Then, they joined PT Perusahaan Gas Negara (Persero) Tbk as an Onsite Engineer WAN/LAN from 2016 to 2017. After that, Pandu worked at PT. Lintas Media Danawa as a Junior Network Engineer in 2017. Pandu then joined PT. Cakrawala Andalas Televisi (ANTV) in 2018 as an IT Support Technician and worked until 2022. Currently, they are working at Privy, where they started as an Information Technology Support Officer in 2022 and has progressed to roles of Senior Information Technology Support Officer and Information Technology Support Team Lead, with the exact dates for the latter roles not specified.

Pandu Pratama earned a Bachelor of Technology (BTech) degree in Computer Science from Budi Luhur University, where they studied from 2012 to 2016. Additionally, Pandu obtained certifications from MikroTik, including MTCRE in September 2022 and MTCNA in October 2021. Pandu also holds certifications from Cisco, including CNAP and Cisco Networking Academy Professional. Furthermore, Pandu received a certification from the Digital Talent Scholarship for the Cisco Networking Academy Program. Pandu has not obtained any certifications from Fortinet (NSE).