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Natalie Bernacchi has a diverse work experience spanning various roles in customer success, support, mentorship, and administrative assistance. Natalie is currently working as the Director of Customer Success & Support at Privy Real Estate Investing, where they utilize their expertise in real estate investment software to empower investors and real estate agents. Natalie was also a member of Pavilion and provided mentorship and advocacy support at #GirlsClub. Prior to that, they worked at Criteria Corp in different managerial roles, including Director of Customer Success & Account Management. Before joining Criteria Corp, Natalie served as the Lead Client Service Coordinator at Intesource and as a Client Service Representative at Charles Schwab. Natalie started their career as an Executive Administrative Assistant at Arizona Best Real Estate. Natalie has consistently demonstrated their commitment to empowering others and achieving success in the customer success and real estate industries.

Natalie Bernacchi holds a Bachelor of Arts degree in Communication from Arizona State University. Natalie has also obtained several additional certifications, including "Product Led Sales for Revenue Leaders," "Enterprise Sales School," "Retention & Renewals," "Leadership Execution Excellence - Driving Accountable Teams," "Intro to Rev Ops," and "Customer Success Through Economic Downturn" from Pavilion.