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Kate's primary role is to educate professionals and family members about Privatus and the services that they offer. Whether rushing to meet a family in the emergency room or on the phone with an overwhelmed family member on a Friday afternoon, her mission is to provide guidance and support, regardless of the day of the week or hour in the day. The most rewarding part of her job is helping families and knowing they are truly making a difference in someone’s life. She is very grateful to be part of an organization that really cares about quality and service.