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Kim Hiltwein has extensive experience in operations, marketing, and museum studies, currently serving as the Assistant Director of Operations & Special Events and Interim Director of Marketing and Communications at the Pritzker Military Museum & Library since July 2021. Kim's background includes various roles at the Evanston Public Library, starting as a Circulation Clerk and progressing to Lifelong Learning and Literacy Assistant. Previous positions include Valuation Manager at The RealReal and Fine Jewelry Consultant at Leslie Hindman Auctioneers. Educational credentials encompass a Master of Arts in Museology from The Johns Hopkins University, a Graduate Gemologist certification from GIA, and a Bachelor of Arts in International/Global Studies from the University of Iowa.