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John Reynolds is an experienced professional in benefits administration and client support, currently serving as a Benefits Admin Product Analyst at PrismHR since October 2015. In this role, John assists clients with various inquiries related to Benefits, Onboarding, Payroll, and more, while also collaborating with the Product Team to resolve issues. Prior to this, John held the position of Client Operations Manager at Fortune Business Solutions, Inc, focusing on large client onboarding and technology implementations. John began an extensive career in benefits management as a Benefits Administrator at Direct HR Services, Inc, where responsibilities included benefits reconciliation and payroll processing. Additionally, John served as a Combat Medic in the US Army National Guard, demonstrating dedication and service from December 2007 to November 2011.