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Shivam Gupta is a software tester with experience at Prisma AI since June 2022 and Justdial since July 2019, where additional responsibilities included the role of SQL Server Database Administrator. Shivam Gupta holds a Bachelor's degree in Information Technology from the University of Mumbai, completed between June 2017 and June 2019, and possesses further academic credentials in Information Technology from Ravi Sharma and Madhya Pradesh Bhoj (Open) University.