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Ricardo Cunningham is a skilled Help Desk Specialist at PrintScan Fingerprinting Services since June 2022, providing technical assistance through various channels and training clients on proprietary software. Previous experience includes serving as a Web Consultant at Sheba Consults, where expertise in web technologies such as HTML, CSS, JavaScript, and API interaction was demonstrated. As a Technical Support Specialist at REVCULCRE, responsibilities involved programming, data management, and fostering interpersonal relationships. Educational background consists of an Associate's degree in Computer Technology/Computer Systems Technology from City Tech, CUNY, complemented by coursework focused on system security and data integrity. Additional education includes training at Zero To Mastery Academy, set to conclude in February 2024.