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Kristīna J. has extensive experience in customer support and project coordination, currently serving as a Merchant Support Manager at Printify since December 2019, focusing on team growth, continuous improvements, and customer service excellence. Previous roles at Printify include Merchant Support Group Lead and Merchant Support Specialist, where responsibilities encompassed team management, performance monitoring, and direct customer communication. Prior to Printify, Kristīna worked as a Project Coordinator and Assistant e-course developer at Datorzinibu Centrs, and held various positions related to translation and content creation across different organizations. Kristīna holds a Bachelor's degree in Language Interpretation and Translation from Ventspils University of Applied Sciences and completed courses in graphic design through Coursera.