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Nkululeko Mpanza is an experienced Business Systems Analyst currently employed at Principa since January 2020, where responsibilities include product documentation as a Product Documentation Specialist and serving as an Associate Consultant: Technical Writer. Prior to this role, Nkululeko worked at ProMed - Healthcare IT Innovators from July 2013 to December 2019 as a Technical Writer and Software Tester. Nkululeko holds a Certificate in Business Systems Analysis obtained from the University of Cape Town in September 2021, along with a National Diploma in Information Technology, specializing in Information Systems, Software Development, Web Development, and Systems Software.