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Shyamala Rao has been working in the medical field since 1994, starting as a Medical Officer at Melaka General Hospital. Shyamala later moved on to various leadership roles such as Head of Department at Makhota Medical Centre and Gleneagles KL. Currently, Shyamala serves as the Head of Medical Services at Prince Court Medical Centre Sdn Bhd. Rao holds a Bachelor of Medicine, Bachelor of Surgery degree from JIPMER and a Master of Business Administration from Heriot-Watt University.