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Luciana Moreno has extensive experience in customer success and account management across various companies. Currently serving at Primus Solutions LLC since July 2022, Luciana previously held the position of Account Management Team Lead at Avature, where responsibilities included leading a sub-team, managing escalations, and monitoring portfolio health. Luciana's earlier roles include Account Manager at Avature, Service Manager at Grupo Oroño, and Customer Care Manager at Neuralsoft, all of which emphasized customer relations, satisfaction metrics, and team development. Educational qualifications include a Bachelor's degree in Education from Universidad Empresarial 'Siglo 21'​ and a certificate in Business Administration from Universidad Nacional de Rosario, along with project management training from Escuela de Negocios - Fundacion Libertad.