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Stephanie Mungai has demonstrated expertise in customer service and operations within the banking sector, currently serving as a Card Operations Officer and previously as a Customer Service Officer at Prime Bank Africa since September 2018. Prior experience includes a role as a Digital Marketing, Sales, and Communications Executive at Green Pot Enterprises in early 2018, as well as a trainee position at Greenpot Enterprises Limited from late 2016 to early 2018. Stephanie holds a Bachelor of Arts in Sociology and Psychology from the University of Nairobi, completed in 2013, and furthered education with a course at Alliance Française in Nairobi in mid-2014.