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Carlos Lopez has a diverse work experience spanning several companies and roles. Carlos currently works at Primary.Health as an IT Analyst and CX Support / IT Admin. Prior to that, they worked at the California Society of CPAs/CalCPA Education Foundation as a Customer Opportunity Manager and Member Services representative. Before that, they were employed at Mindjet as a Corporate Engagement Representative and Customer Service Rep. Carlos also has experience as a Human Resource Rep at Kaiser Permanente and as a Customer Support representative at Comcast. Carlos began their career as a Systems Technician at AT&T Global Services.

Carlos Lopez obtained an A.S. degree in Electronics Engineering from ITT Technical Institute-Concord, where they attended from 1998 to 2000. In 2022, they completed the Google IT Support Professional Certificate program on Coursera, obtaining the Google IT Support Certificate.