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Jonathan McDonough is a Senior Information Technology Specialist at Pride Stores since April 2019, with a background that includes roles such as Level 2 Help-Desk Tech at MassMutual and IT Specialist at Pride Stores. Jonathan's experience encompasses assessing IT infrastructure, managing departmental operations, developing efficiency strategies, and safeguarding customer data. Previous positions include IT Field Technician at Springfield Public Schools, where responsibilities involved network troubleshooting and systems maintenance, and a Sales Associate role at Walmart, which focused on enhancing customer experience. Jonathan is an alumnus of Branford Hall Career Institute and is currently completing high school at Roger L. Putnam High School, with a focus on Applied Horticulture.