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Patience W. has extensive experience in project management and technical support, currently serving as a Technical Project Manager and previously as a Senior Information Systems Administrator at Pride Resource Partners since 2020, providing Procore and SharePoint support within the Public Utility Sector. Additional roles include being an Advisory Board Member for the Customer Experience Certificate Program at the University of California, Irvine since January 2022, and an Expert Consultant with ENG ||| Expert Network Group since September 2021. Patience has a background in data analysis, performance analysis, and business solutions consulting, with a history of enhancing operational efficiency and implementing procedures across various organizations. Educational qualifications include a Bachelor of Arts in English Language and Literature from The University of Memphis and further studies at King's College London and The University of Southern Mississippi.