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Alicia Fernandez possesses a diverse background in customer service, education, and marketing, with a current role as a Brick Specialist at the LEGO Group since August 2022. In this position, Alicia focuses on enhancing customer experiences through positive interactions and promotional activities. Concurrently, Alicia serves as a Reading Specialist for the PRIDE Reading Program, fostering engaging learning environments for school-age children while maintaining communication with parents and colleagues. Previously, roles included Customer Service Specialist/Order Management at the American Red Cross, Sales Assistant at Design International Group, and Ecommerce Assistant at Products 4 All, among others. Alicia holds a Bachelor's Degree in Art from the University of La Verne.