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Sara Ercolani is a seasoned professional in inside sales and operations management, currently serving as Manager of Inside Sales at Pride Mobility Products Corporation since January 2019. Previously at WNS Global Services, Sara held the position of Operations & Senior Partner Relations Manager, focusing on client relationship management, recruitment, and process improvements. Sara's extensive experience includes leadership roles at Travelocity as Senior Manager of Call Center Operations, overseeing a large team, and at Telerx as Director of Client Services, where client support was facilitated across multiple delivery centers. Sara also contributed significantly at Kingdom Vacations as Director of Call Center Operations, managing diverse roles within the company. Educational background includes an Associate of Arts and Sciences degree in Advertising Design from Cazenovia College.