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Susan Bell has a diverse work experience in the hospitality industry. Susan worked as the Head of Brand Operations at Press Up Hospitality Group, where they managed the daily operations of Wowburger venues, handled training, marketing campaigns, budgeting, and sales. Susan also had their own freelance catering and consultancy business. Susan served as the Executive Chef at Howth Castle & Estate, overseeing the Cookery School, organizing private events, and introducing food to the golf club bar. Prior to that, they were the Head Pastry Chef at The Butlers Pantry, responsible for managing the pastry kitchen and ensuring product quality and efficiency. Susan started their career as a Catering Manager at Sodexho Catering in Ireland.

Susan Bell studied at Henley College Catering College in Coventry, earning a BTEC National diploma in hotel catering and institutional operations. Their field of study was catering management. No information is provided regarding the start or end year of their education.