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Chrissy collaborates with teams across the organization to design, develop, and deliver solutions that are informed by over 400 million patient voices. Chrissy works closely with healthcare organizations across the nation as a guest speaker, strategic and operational partner.

Chrissy has more than 30 years of expertise in advancing the patient experience and building an engaging and collaborative culture. She is widely recognized for her pioneering work in the areas of consumerism and physician performance data transparency.