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Louisa has over 20 years of experience driving profitability, growth, and new market expansion across industries, through the elevation of customer experiences, expanding lines of business, and innovating go-to-market strategies. Prior to PresenceLearning, Louisa held various leadership roles in General Management, Strategy and Marketing across a variety of organizations ranging from startups to mature, industry-leading firms. She designed and led the continued growth of Sonder into West Coast and Southwest markets, set a new strategic direction for Groupon's travel marketplace, launched global brands to diversify Hyatt Hotels' brand portfolio and built direct-to-consumer wellness platforms for the Blue Cross Blue Shield Association. Louisa started her career as a consultant at Accenture and earned an MBA from the University of Chicago Booth School of Business.