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Akshatha Balachandra is an experienced operations professional currently serving as an Operations Manager at Prepay Nation since August 2022. Previous roles include Senior Global Customer Support and Service Quality and Customer Support Specialist at Xpress Money from February 2013 to August 2022, along with positions in enterprise sales at Human Interface Consulting and customer support at Grassroots BPO. Early career experience includes an associate role at Ocwen Financial Solutions focused on document verification and attribution. Akshatha holds a Bachelor of Business Management in Finance from SDM College of Business Management and completed secondary education at St. Marys Composite PU College.