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William Mercado has worked in the IT consulting industry since 2002. William began their career at INECTA - Microsoft Dynamics 365 Gold Certified Partner as an Implementer. In 2005, they moved to Harwood Consulting, also as an Implementer. In 2009, they joined Tribridge as a Sr. Consultant. The following year, they worked at Ox Back Office Solutions as a NAV Consultant. From 2011 to 2014, they worked at Stanley Stuart Yoffee & Hendrix (SSYH) as a Financial Systems Consultant - NAV. William then moved to Clients First Business Solutions as a Dynamics NAV Consultant. In 2016, they joined InterDyn BMI as a NAV Implementation Consultant. Two years later, they began working at 365 Cannabis at The NAV People as a Consultant. In 2020, they joined Innovia Consulting as a Senior Consultant. William is currently employed at PrenticeWorx as a Senior Consultant.

William Mercado graduated with a Bachelor of Science in Business Administration (B.S.B.A.) from the University of Florida - Warrington College of Business in 2002, having studied Business Management from 1998 to 2002.