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Cedric Jacobs is a seasoned professional with extensive experience in software development, project consulting, and HR software. Currently serving as a Technical Scoping Expert and Project Consultant at Premium Plus, recognized as Zendesk's Global Partner of the Year since September 2023, Cedric also leads a freelance digital specialist practice focusing on tailor-made application development. Additional roles include Software Engineer at Codeer, HR Software Consultant at SD Worx, and a Product Owner at Take The Lead. Cedric has demonstrated a robust focus on software engineering, implementation of HR solutions, and technical analysis throughout various positions. Educational credentials include a Master's degree in Business Communication from the University of Antwerp and a Graduate degree in Analyst-Developer from AP Hogeschool Antwerpen, along with studies in Contemporary English Literature & Linguistics from KU Leuven and Universidad Complutense de Madrid.