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Michael Kendall is an experienced professional currently serving as the Director of Customer Support at Premium Parking since October 2020. Previous roles at Premium Parking include Manager of the Product Experience Team, Account Manager, and Account Supervisor. Prior to this, Michael worked at CLEAResult from June 2017 to September 2020 as a Contact Center Supervisor, focusing on energy efficiency programs in collaboration with local power companies. Michael’s earlier experience includes serving as Assistant Manager at Biomat Plasma Center from October 2009 to October 2016. Michael is currently pursuing a Certified degree in Building Science at the Building Science Principle Institute (2018-2024), a Real Estate License at Kaplan University (2021-Present), and holds a certification as a Phlebotomy Technician from the Biomanufacturing Education and Training Center at WPI (2012-Present).