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Ann Sheppard has a diverse work experience, starting from 2007 as a Case Manager at Communities In Schools of San Antonio. Ann then worked as a Licensed Professional Counselor at Ann Sheppard LPC PLLC from 2012 to 2015. In 2016, they joined Premeire Transitional Services, Inc. as a Lead Therapist before transitioning to the role of Clinical Director at Premiere Transitional Services Inc. in 2018.

Ann Sheppard earned a Master of Arts (MA) degree in Counseling from the University of Texas at San Antonio, starting in 2005 and completing in 2007. Prior to that, they obtained a Bachelor of Arts (BA) degree in Psychology from Texas A&M University, where they studied from 2000 to 2004. Ann Sheppard also holds a certification as a Licensed Professional Counselor.