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Ben Smith has had an extensive career in the IT industry. Ben began as a Senior Oracle Analyst at Matrex Solutions in 2009, where they were responsible for administering 212+ databases and upgrading and patching 100's of Oracle databases. Ben then moved to Premier Solutions in 2010, where they served as the Vice President of the I.T. Division. In this role, they specialized in infrastructure design, project management, and providing cutting-edge telecommunications, business marketing, and development. Finally, in 2013, they joined Premier Solutions LLC as the Executive Director of the Marketing Division.

Ben Smith obtained a Certification in Computer Programming from the Control Data Institute between 1980 and 1982. Additionally, they obtained an Okta Certified Professional certification from Okta, Inc. in December 2020.