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Aaron Bailey has extensive work experience in various roles in the customer service and technical support fields. Aaron worked as a Customer Service Representative and Help Desk Technician at Premier Packaging, LLC since 2021. Prior to that, they held the same positions at ConvergentUSA from 2016 to 2021, where they also served as a Call Center Supervisor and Trainer. Before that, they worked as a Production Worker at MAU Workforce Solutions in 2016 and as a Field Technician and Technical Specialist at WOW! Internet, Cable & Phone from 2014 to 2015. Aaron began their career as a Technical Support Specialist at Sitel in 2010. Throughout their career, Aaron has demonstrated skills in troubleshooting, customer support, training, and team supervision.

Aaron Bailey graduated from Cross Creek High School in 2008 with a High School Diploma. In 2022, they attended Aiken Technical College for two separate classes in Information Technology. The first course they took was a COMPTIA A+ exam prep class, and the second one was a COMPTIA Network+ prep class. In terms of additional certifications, Aaron obtained several CompTIA A+ certifications in 2020 from LinkedIn.