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Rick McElrath began their career in 2001 at Dell as a Service Delivery/Customer Executive. In this role, they led all facets of service operations, providing solutions and support for state government and public education institutions across the central and western US. Rick implemented cost-saving initiatives, streamlined technical support operations, and reduced expenses. Rick then moved on to become a Program Manager for the New York City Department of Education, where they provided sales operations leadership and support, and supplied logistics and distribution resources. Rick uncovered growth opportunities to expand existing business and increased YOY sales. Rick also created and launched a system that centralized and secured sensitive data, permitting the team to access information quickly and efficiently. After this, they were appointed Business Development Manager for the Americas Merge Center, where they developed business solutions to gain new growth opportunities and increase existing revenue, while leading and coaching a 12-person division with three direct reports and managing an $8.5M budget. In 2012, they joined Premier LogiTech as SVP of Operations and Support, and later as Vice President of Sales and Business Development.

Rick McElrath attended the United States Military Academy at West Point from 1986 to 1990, graduating with a Bachelor of Science in Mechanical Engineering (Systems). In 2022, they attended the Tuck Executive Education at Dartmouth for a course on Building a Successful Diverse Business. Rick also holds an IT Service Management (ITIL) Foundation Certification V2.