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Shawnna Whitson is a skilled professional with extensive experience in billing, customer service, and office management. Currently serving as the Billing and Collections Coordinator at Premier Kids Care since September 2022, Shawnna specializes in securing payments from state Medicaid plans while ensuring accuracy in sales orders. Previous roles include Customer Service Representative at Walmart, where responsibilities included managing customer complaints and processing returns, and Office Manager/Owner of Wild Roses Express LLC, a family-owned trucking business handling accounts payable, accounts receivable, payroll, and other office duties. Shawnna also worked as Office Manager at Pars Transport LP, managing invoicing and payroll for a trucking company, and progressed from Admin Assistant to Project Coordinator at Intergalactic Bead & Jewelry Show. Shawnna's educational background includes studies at Pierce College and Olympic College, leading to a GED.