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Cathy Locke is an accomplished Customer Success Manager currently employed at Premier Consulting & Integration LLC since August 2022, where responsibilities include managing client success with Deltek and PCI products and services. Previously, Cathy served as a Customer Success Manager at Gig Wage, developing a product support desk and an onboarding process to enhance client services. With experience as a Product Manager and Customer Success Specialist at Kangarootime, Cathy directed cross-functional teams and ensured quality assurance for a childcare management tool. Earlier roles include Systems Management Specialist and Assistant Director at Little Lights Childcare Center, a Special Education Paraprofessional at Gloucester County Public Schools, and a Senior Customer Service Representative at Purple Stork, along with significant technical support management experience at Merck. Additionally, Cathy gained entrepreneurial experience by owning and operating a computer consulting business.