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Andrea Franchi is currently serving as IT Service Manager at Prelios since January 2022. Prior to this role, Andrea held the same position at DEVELOPMENT ENGINEERING AUTOMATION SRL since February 2014. With a background as a Java Solution Architect at Vega Informatica up until January 2014, Andrea has a wealth of experience in enterprise application development, system architecture, and contact center solutions. Andrea's expertise includes working on projects involving AVAYA systems, IVR applications, SOA integration, and JavaEE technology.