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Magdalena W. has over a decade of experience in various roles at Booking.com, currently serving as the Global Co-chair of B.able, an Employee Resource Group focused on neurodiversity and inclusivity. In addition to this leadership position, Magdalena W. has held the title of Global Senior Quality Specialist, successfully managing projects that enhance operational efficiency and customer service quality. Prior roles include Global Quality Specialist and Quality Control Associate, where Magdalena W. focused on quality management, employee training, and project development. Previous industry experience includes customer support roles at TomTom, ANWB, and Thomas Cook, with a solid educational background in International Tourism Management.