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Christy Zimmer is an experienced professional with a strong background in team building and leadership within fast-paced environments. Currently serving as an Agile Practitioner 2 - Scrum Master at Optum since October 2022, Christy also holds the position of Manager, Computer Operations at PreferredOne since November 2020. Previously, Christy worked at UnitedHealth Group for over two decades as a Sr Manager in IT Business Analysis and spent 12 years at Aetna as a systems analyst focused on billing, enrollment, accounts receivable, collections, and account reconciliation. Christy demonstrates a commitment to quality management and consistently meets customer expectations.